Frequently Asked Questions
Find quick answers to common questions
Course Registration
How do I register for a course?
What payment methods do you accept?
Can I get a refund if I cancel my course?
Course Content
What German language levels do you offer?
How long does each course take to complete?
Do I get a certificate after completing a course?
Technical Support
I'm having trouble logging in. What should I do?
Can I access courses on mobile devices?
What should I do if videos won't play?
Community & Support
How can I join the student community?
How quickly will I get a response to my support inquiry?
Do you offer one-on-one tutoring?
Still have questions?
Contact us at
osmangoniiuc@gmail.com
or call
+49 178 2830726